Job Description

Data Center Technician - 8+ month contract - Herndon, VA
 
  • The project consists of relocating all servers, network gear, connectivity, etc. from a Colo in Herndon, VA to Columbus, Ohio.
  • The technician will need to assist un-racking, decommissioning, boxing, equipment at the old location in Herndon, VA.
  • There is a moving company scheduled to move the equipment, but we will need to re-install the equipment, patch it up, document all patching on cable matrices, extend the new circuits, etc. at the new location.
  • Your team will not be required to move the equipment between states.
  • Will require flex schedule for weekend work
  • This role will require an extensive background check
 
The technician will be responsible for ensuring the continuity of Data Center operations, including the following:
  • Maintain the Data Center active and offline IT asset inventory across multiple databases. Required services include:?
    • Racking, un-racking, and asset tagging of Data Center equipment
    • Labeling assets front and rear with device hostname
  • Survey and provide rack location, SAN, Network, Power, and Rack Unit requirements for new assets based on Move/Add/Change requests (MAC)
  • Maintain the Data Center cabinet elevations and network patch panel assignments
  • Track, manage, and order copper and fiber patch cable inventory
  • Extend Telco circuits
  • Troubleshoot layer 1 network connectivity issues on mission critical production systems providing loopbacks, changing SFP’s and GBIC’s, and replacing cabling.
  • Work as remote hands with other IT members during regular scheduled work or emergency MACs.
  • Perform copper and fiber patching with proper cable management.
  • Explain MAC scope of work to third party low voltage electricians or vendor support technicians
  • Verification of asset tag, model number, and serial number for equipment to be installed in or removed from the data center
  • Provide third party vendors all necessary cabling, adapters, and other components in support of MAC work
  • Inspect readiness of equipment for installation (checking mounting hardware, brackets, and other accessories)
  • Maintain communication with technical owners during MACs requiring coordination of multiple support teams
  • Perform hardware preventative and break-fix maintenance, upgrades, and after service testing for hardware not covered by vendor support SLA contracts, as well as facilitate in-warranty services for vendor’s products. Required services include:?
  • Installation of hard drives, memory, CMOS battery, power supplies, controller cards, write cache and battery-backed write cache upgrade or replacement
  • Installation of PCI HBAs, NICs, Solarflare, FPGA and other low latency cards
  • Swap of defective servers and server resets
  • Troubleshoot switch/server port connectivity issues related to network cables or patch panels; checking/Fluking for VLAN info on network switch ports
  • KVM, ilo, console, management troubleshooting
  • Maintain readiness of hot swap servers in the data center staging cabinet for emergencies (Standby servers with documented processors, memory amount, hardware version, etc.)
  • Short and long-term testing of servers in non-production space such as Labs or Staging area test cabinet especially after service repairs before returning equipment to production inventory
  • Facilitate in-warranty parts replacement and services

Application Instructions

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