Job Description

Director of Operations-Salem, VA
DEPARTMENT: Operations
STATUS: Full-time Exempt
REPORTS TO: General Manager
Position Summary:  Responsible for all operations activities (production, manufacturing engineering, quality, continuous improvement and production support), develop operations employees; and deliver results in an organization that is focused on thrilling customers.  As part of your duties you will:
  • Coach and direct the work of a team of leaders in every facet of operations.
  • Plan, direct and coordinate all the manufacturing activities.
  • Establish, implement and monitor methods and measures to ensure quality and low cost, timely shipments.
  • Direct the development and implementation of standards and goals, ensuring they support the organization’s business plans.
  • Facilitate and coordinate the flow of information necessary to plan and evaluate performance.
  • Perform a variety of complicated tasks with a wide degree of creativity and latitude.
  • Develop manufacturing plans and budgets, in conjunction with supporting functions, relating to materials, labor, capital equipment, quality and service levels, and procedures.
  • Serve as site champion for Safety, Quality, Continuous Improvement, Production Performance, Environmental, and Budget attainment. 
  • Solid experience in senior management with broad responsibilities, including overseeing all responsibilities for the Operations structure.   
  • Strong experience in built to order machining, final assembly environments, ideally with electro- mechanical products.
  • Demonstrated in-depth knowledge of and experience in high/low volume manufacturing in mechanical or electro-mechanical.
  • Significant and demonstrated experience in successful implementation of Lean Manufacturing, Six Sigma, and/or other continuous improvement programs.
  • Experience in materials activities (procurement, planning, logistics).
  • Working knowledge of cost accounting and thorough understanding of financial statements.
  • Strong PC skills in business applications.
  • Significant experience in and knowledge of the functionality and features of ERP systems, preferably JD Edwards.
  • Demonstrated leadership and motivating skills.
  • Excellent analytical abilities.
  • Superior verbal and written communication skills, including polished presentation abilities.
  • High energy and the ability to handle multiple projects with high priorities.
  • A proven track record of goal achievement, including deadlines and company goals.
  • Travel will be required; both domestically and internationally, up to 15% of the time.
  • Senior Management is accountable for the effectiveness of the Quality and Environmental management system and ensuring the systems conform to ISO 14001 and meet ISO 9001 standards.
  • Ensuring that policy & objectives are established and aligned with the direction of the corporation
  • Ensuring the resources needed are available
  • Promoting continuous improvement
  • Safety & Facility management
People Management Responsibilities:
Lead our Operations team in close partnership with the General Manager.  Perform management responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  Responsible for setting and maintaining a productive, positive, open, trusting, and can-do culture in the operations environment, and engaging in appropriate community events to ensure company is viewed as the employer of choice in the Roanoke Valley.
Education and/or Experience:
  • A bachelor's degree in Engineering, another technical field, or Business; an advanced degree such as MBA or the desire to pursue an advanced degree is a plus.
  • At least fifteen years of manufacturing experience with at least five years in operations management.
Contact Donna Smith at or 540-314-8649
Company offers a competitive comp and benefits package, relocation assistance and more~

Application Instructions

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