Job Description

Solutions Engineer - Direct Hire Opening - Charlotte, NC

  • Work with the Sales, Product and Client Solutions Teams as the lead technical advisor for field service solutions involving structured cabling.
  • Participate in sales meetings, define/gather technical requirements and determine platform capabilities to best serve the client’s needs.
  • Price statements of work, which include project-specific activities, deliverables and timelines for providing services to the client.
  • Work with Sales to ensure prospective clients understand the full capabilities of the platform and services.
  • Serve as liaison between customers and the platform development team to continually enhance our platform offering; Provide direct feedback and enhancement suggestions to the platform team
  • Price and propose services for prospects and client expansions; develop and present Statements of Work, including working knowledge of standard terms and conditions of service
  • Information Technology degree and/or technology certifications preferred
  • IT field service and design experience with network cabling (low voltage) and MACD (moves, additions, changes, disconnects) 
  • Experience with RFP and bid processes to obtain optimal pricing and demonstrate financial analysis acumen to achieve profitable engagements (P&L analysis)
  • RCDD certification preferred
  • 8+ years’ supporting solutions engineering and value engineering scenarios with network cabling, datacenter builds, moves and decommisions, etc.  
  • Mixture of strong technical and interpersonal client-facing skills
  • Ability to work independently, as well as follow direction/instruction, as warranted
  • Possibility of travel between 0-10% of the time
Contact Donna Smith at 540-314-8649 or email today

Application Instructions

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